1. Dispatch timelines
Placeholder text describing how long after an order is confirmed it is dispatched, and any differences by product line (green coffee, roasted coffee, blends, sample kits).
2. Transport & freight
Orders ship via common carrier (TCI/VRL for standard delivery, Delhivery B2B Surface or Blue Dart B2B Surface for express) on a freight-to-pay basis — freight is paid directly to the transporter on delivery and is not collected at checkout.
3. Door-to-door vs. godown delivery
Placeholder text describing which delivery mode applies by default and how a buyer can request the other.
4. Export shipments
Placeholder text describing Incoterms offered (Ex-Works, FOR, FOB, CIF) and how export logistics are arranged.
5. Delays & exceptions
Placeholder text describing how delays, damage in transit, or failed deliveries are handled.
6. Contact us
For questions about an order's shipping, placeholder contact details will be provided here.